How to designate a C/TPA and buy a query plan in the FMCSA Clearinghouse
Name Pact as your C/TPA, then buy a query plan · captions on the video
What the video says
FMCSA requires you, the employer, to do two things yourself in the Clearinghouse. Pact can't do them for you. Go to clearinghouse.fmcsa.dot.gov, and log in with your login.gov account. If you don't have one yet, click Register and sign up as an employer. Under My Dashboard, go to Manage, and click C/TPAs. In the box that asks, who is your C/TPA, type Pact Compliance and pick us from the list. Check Conduct Queries, Report Violations, and Report RTD Information. Then click Save. Your request shows as Pending until Pact accepts it. Then it turns Active. Next, buy a query plan. Under My Dashboard, go to Queries, and click Purchase a Query Plan. Pick a plan that covers your drivers. Each query is $1.25. Then click Continue to Pay.gov to pay. Not sure what size to buy? Your Clearinghouse page in Pact suggests one. When you've bought it, record it there, and Pact starts running your queries. Questions? Call Josh at 901-517-7450.