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Staff credentials for nursing homes, hospice and home care
Every aide's registry check, in-service hours and annual review, every nurse's license, TB and BLS card, and a monthly exclusion check, in one place, with reminders before anything runs out. Ready when the surveyor asks for personnel files.
- $250 minimum
- First month free
- No setup fee
- Month to month
What surveyors look for, kept current
- Nurse aide registry check before work, in every state registry likely to have information on the aide (42 CFR 483.35(d)(4)-(5)).
- 12 hours of in-service training a year for nurse aides, including dementia care and abuse prevention (483.95(g)); home health aides need 12 hours too (484.80(d)).
- An annual performance review of every nurse aide (483.35(d)(7)), and a competency evaluation of home health aides by an RN before they give care (484.80(c)).
- Background checks for hospice staff with patient contact (418.114(d)), and the screening your state requires.
- Licenses, TB screening, BLS and the rest on your own list, each with its expiration date.
In CMS's nursing home deficiency file (surveys from 2017 to mid-2026), the aide in-service rule (F947) was cited 1,112 times, the aide performance review (F730) 1,484 times, and abuse-prevention screening and training policies (F607) 2,977 times.
How it works
Your list, your rules
Start from a ready-made healthcare list, limit items to certain roles (CNAs only, nurses only), and add your own.
Staff upload from their phone
Each person gets a link to their own page: what's still needed, when each item runs out, and a camera button. No app, no password.
Checked, then approved
Uploads are checked against written criteria for each item; anything unclear waits for your reviewer with the reason. Reminders go out 30, 14 and 7 days before anything expires.
Monthly exclusion checks
Every active staff member against OIG's exclusion list and your states' Medicaid lists, monthly and whenever you add someone, with a dated record of each check.
Staff turnover is high in this work: CMS's provider data shows a median nursing staff turnover of 44.9% a year, so new-hire checks never stop.
Common questions
How is this different from your staffing agency product?
Same credential tracking, set up for your own staff in your own building: no facilities, placements or share links. Your admin and managers sign in; your staff use a link on their phone, with no app or password.
Which state exclusion lists do you check?
OIG's federal list every month, plus the Medicaid exclusion lists of the 24 states that publish one as a file, for the states you operate in. States whose list can't be downloaded (Texas, Florida, California, Massachusetts, Illinois, Minnesota and a few others) are listed with a link to check by hand. The lists have no Social Security numbers, so a possible match comes to you to confirm.
Does it replace our training platform?
No. Pact tracks that each person's in-service hours, annual review and credentials are on file and current, with the certificates attached. Keep whatever you use to deliver the training; upload or send its certificates.
What does it cost?
$10 per active staff member a month, with a $250 monthly minimum. The first month is free, there's no setup fee, and it's month to month. People who have left aren't billed.
Is our staff's information safe?
Documents are encrypted in storage (AES-256), and every time someone opens a staff member's file it's logged. Your admins and managers see them, and Pact's own staff when supporting you. Background check reports and drug screens are never read by the automatic review: a person decides on those.
Read more
- OIG exclusion screening
- TB screening for healthcare workers
- Nurse license verification
- The healthcare staffing agency product